Timeshare Problems Solved - Free Expert Advice

Timeshare Related Compensation Claims

For most timeshare, points, or fractional owners who contact us, the main priority is to cancel their contract and stop ongoing fees. We are always happy to provide guidance based purely on this objective.

However, in some cases, timeshare agreements may also raise concerns under consumer protection and contract law, particularly where the sales process or contract terms were unclear, misleading, or unfair.

Over the years, a number of court decisions across Spain and the wider EU have reinforced the importance of:

Proper cooling-off periods
Transparent sales information
Clear contract terms
Fair and balanced consumer agreements

Common Issues That May Raise Concerns

Depending on the circumstances, timeshare contracts may be reviewed where there is evidence of:

Payments or deposits taken during a required cooling-off period
Contracts that lack clear information about usage, accommodation, or dates
Long-term or open-ended commitments that were not properly explained
Misleading sales claims about investment value or resale
Pressure-based or unclear sales practices

Every case is different, and outcomes depend on the specific details of the contract, the sales process, and the applicable law.

Where these standards have not been met, some contracts may be open to legal challenge and potential compensation.

What This Could Mean for You?

If your timeshare was sold in a way that was unclear, misleading, or unfair, you may have options worth exploring.

A professional review can help determine:

Whether your contract raises legal concerns
What exit or dispute options may be available
Whether any form of compensation could be considered
How to protect yourself from future liabilities

Our role is to provide independent, honest guidance so you can make an informed decision based on your own circumstances.

Speak to an Expert

To understand your options, complete our short enquiry form or speak to one of our experienced advisers on 0203 9969 724

Find out how we can help you

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Timeshare Groups & Resorts

The team at Cancel Our Timeshare has extensive experience supporting owners who are looking to resolve issues linked to unwanted timeshare, points-based, and fractional ownership contracts. We regularly work with owners connected to a wide range of timeshare resorts and groups - far too many to list in full. However, some of the more commonly referenced operators include:

If you would like to understand whether it may be possible to cancel your timeshare contract, if you have grounds to claim compensation, or if you simply want to know where you stand, you can complete our short enquiry form or speak directly to one of our friendly advisors on 0203 9969 724.

Your Exit Options

The first and most important step toward exiting your timeshare is to seek independent, expert advice from specialists in timeshare cancellations on your resort.

Many owners were originally told their timeshare would hold resale value or even increase in worth. In reality, the secondary market is extremely limited, and most timeshares come with ongoing financial commitments that make them very difficult to sell or transfer.

That’s why it’s important to get a clear, honest assessment of your situation from advisers who are experienced with how your resort operates.

To understand the options available to you and the potential routes to ending your timeshare obligations explore your routes for a seamless Timeshare Exit today.

Grounds for Claims?

For many years, the timeshare sector operated with limited effective oversight compared to traditional property or financial investments. This allowed some sales practices to develop that relied on high-pressure environments, unclear information, and unrealistic promises.

As a result, many consumers entered long-term agreements without fully understanding the true costs, restrictions, or implications of their contracts.

Today, timeshare contracts are assessed under current consumer protection and contract law, and in certain circumstances, agreements may still be challenged.

If you believe your timeshare was sold in a way that was unfair, misleading, or improperly explained, it’s important to seek independent advice on your rights and options.

A professional review of your contract can help determine whether you may be entitled to pursue a claim or refund.

Just Need Advice?

Some timeshare, points, or fractional owners contact us with a clear goal in mind — such as exiting their contract or exploring whether they may have grounds for a claim.

However, many people simply know that something doesn’t feel right.

They may have received conflicting or confusing information from their resort, resale companies, online forums, or other owners, making it difficult to understand what their real options are.

If you’re unsure what to do next and just want clear, independent guidance from an experienced adviser who is not connected to the timeshare industry, we’re here to help.

We’ll listen to your situation, explain your options in plain English, and help you decide on the most suitable way forward.

Timeshare Compensation Claims