Timeshare Problems Solved - Free Expert Advice

Many owners linked to MGM (formerly Petchey Leisure) Infiniti / Muthu Group contact us because they are concerned about the long-term nature, rising costs, and flexibility of their timeshare agreements.

Common concerns raised by owners include:

Paying a deposit at the point of sale
Entering into agreements or upgrades during the cooling-off period
Trading in an original timeshare for points, or fractional-style arrangements
Being tied into very long-term contracts or agreements with no clear end date
Ongoing maintenance fees that continue to rise
A desire to exit timeshare ownership permanently

Resorts and schemes commonly linked to enquiries

At Cancel Our Timeshare, we have seen a significant increase in enquiries from owners connected to MGM, Petchey Leisure, Infiniti and Muthu Group.

Owners frequently report frustration with contracts described as being “in perpetuity”, confusion around points-based systems, and limited clarity on how to bring their commitments to an end.

Legal developments affecting Spanish timeshare contracts

A series of Spanish Supreme Court rulings, beginning in 2015, established important legal principles governing how timeshare contracts must be structured and sold in Spain. These decisions examined issues such as contract duration, payment practices, and the transparency of sales processes.

These rulings have had wide-reaching implications across the Spanish timeshare sector, including for contracts linked to MGM, Petchey Leisure, Infiniti and Muthu Group. However, not every contract is affected, and outcomes depend on individual circumstances such as:

When the contract was signed
How it was structured
The details of the sales process

Because of this, individual review is essential before drawing conclusions.

Independent guidance you can rely on

Cancel Our Timeshare is entirely independent. We do not buy or sell timeshares, and we have no connection to resorts, developers, management companies, industry bodies, or resale organisations that benefit from ongoing timeshare fees.

Our role is to help owners understand their position clearly and objectively, without pressure or obligation.

If you hold a timeshare or points-based membership linked to MGM, Petchey Leisure, Infiniti, and Muthu Group, would like to understand whether your contract may raise concerns or whether there could be a route to exit your long-term commitments, you can request a confidential review.

To get started, complete the short enquiry form or speak with one of our advisors on 0203 9969 724.

Find out how we can help you

Any information you provide will be held safely and securely and will not be passed to any third party without your express permission, in accordance with our Privacy Policy.

Here to Help

For FREE expert advice on how to solve your Timeshare problems and to see whether you may have been mis-sold, please call one of our friendly advisors now on 0203 9969 724 or use the short form above to see your options.

We’ll listen to your concerns, then advise you on your best options for exiting your Timeshare contract and whether you have potential grounds for a mis-selling claim.

Your Stories

Mr Jim K - Petchey/MGM/Infiniti

"This was my in-laws timeshare which we now pay for since their demise. We are trying to find options around cancellation with the problems of 'perpetuity'."

Mrs L T - Petchey/MGM/Infiniti

"We want to get this monkey off our back."

Mrs H E, Edinburgh - Petchey/MGM/Infiniti

"We bought into a holiday exchange scheme using points. We have one week at club Praia Da Oura in Portugal. We did not understand what we were getting into. Maintenance fees continue to rise yet standards drop. We are locked in 'in perpetuity' this was sold as a great benefit."

Mrs Sylvia T, Cambridgeshire - Petchey/MGM/Infiniti

"We have been offered a transfer of timeshare ownership by MGM Muthu to Leisure Dimensions limited. We are unsure of validity of this and have been asked for £4795 with a promise of no more fees or charges. We can't trust it!"

Mr G V, County Down - Petchey/MGM/Infiniti

"I converted to points and was led to believe that I could spend my points if their was availability in their resorts. I have just been informed that I can't spend my points despite their being availability in a number of their resorts according to their websites."

Mr David E, Kent - MGM/Petchey, CPO, Algarve

"I've had a fixed week at Club Praia da Oura for decades. Mis-sold with promises of it being an investment then the threat of loss for nothing to twist my arm to buying in perpetuity. It's a millstone."

Your Exit Options

The first and most important step toward exiting your timeshare is to seek independent, expert advice from specialists in timeshare cancellations on your resort.

Many owners were originally told their timeshare would hold resale value or even increase in worth. In reality, the secondary market is extremely limited, and most timeshares come with ongoing financial commitments that make them very difficult to sell or transfer.

That’s why it’s important to get a clear, honest assessment of your situation from advisers who are experienced with how your resort operates.

To understand the options available to you and the potential routes to ending your timeshare obligations explore your routes for a seamless Timeshare Exit today.

Grounds for Claims?

For many years, the timeshare sector operated with limited effective oversight compared to traditional property or financial investments. This allowed some sales practices to develop that relied on high-pressure environments, unclear information, and unrealistic promises.

As a result, many consumers entered long-term agreements without fully understanding the true costs, restrictions, or implications of their contracts.

Today, timeshare contracts are assessed under current consumer protection and contract law, and in certain circumstances, agreements may still be challenged.

If you believe your timeshare was sold in a way that was unfair, misleading, or improperly explained, it’s important to seek independent advice on your rights and options.

A professional review of your contract can help determine whether you may be entitled to pursue a claim or refund.

Just Need Advice?

Some timeshare, points, or fractional owners contact us with a clear goal in mind — such as exiting their contract or exploring whether they may have grounds for a claim.

However, many people simply know that something doesn’t feel right.

They may have received conflicting or confusing information from their resort, resale companies, online forums, or other owners, making it difficult to understand what their real options are.

If you’re unsure what to do next and just want clear, independent guidance from an experienced adviser who is not connected to the timeshare industry, we’re here to help.

We’ll listen to your situation, explain your options in plain English, and help you decide on the most suitable way forward.

MGM / Infiniti / Muthu – What Owners Should Know

Common concerns raised by owners include:

Resorts and schemes commonly linked to enquiries

Legal developments affecting Spanish timeshare contracts

Independent guidance you can rely on

Find out how we can help you

Here to Help

Your Stories

Mr Jim K - Petchey/MGM/Infiniti

Mrs L T - Petchey/MGM/Infiniti

Mrs H E, Edinburgh - Petchey/MGM/Infiniti

Mrs Sylvia T, Cambridgeshire - Petchey/MGM/Infiniti

Mr G V, County Down - Petchey/MGM/Infiniti

Mr David E, Kent - MGM/Petchey, CPO, Algarve​

Your Exit Options

Grounds for Claims?

Just Need Advice?

Mr David E, Kent - MGM/Petchey, CPO, Algarve