Heritage Resorts – What Owners Should Know

Many Heritage Resorts timeshare owners contact us because they are concerned about the long-term cost, restrictions, and lack of flexibility associated with their ownership.

Common concerns raised by Heritage Resorts owners include:

  • Maintenance fees that increase year after year
  • Difficulty booking preferred resorts or travel dates
  • Long-term contracts that feel difficult or impossible to exit
  • Limited resale or transfer options
  • Ongoing commitments that no longer suit personal or financial circumstances

For many owners, the main goal is simply to understand their position clearly and explore whether there may be a practical way to bring their timeshare commitments to an end.

Independent guidance for Heritage Resorts owners

Cancel Our Timeshare provides independent advice and support to owners of timeshare, points-based, and holiday ownership products. We are not connected to Heritage Resorts or any resort developer, management company, resale organisation, or exchange network.

We regularly assist Heritage Resorts owners who are seeking clarity around:

  • Their contractual obligations
  • The long-term financial impact of continuing ownership
  • Whether their contract structure raises any concerns
  • What legitimate routes, if any, may exist to cancel their ownership and/or grounds to claim compensation.

Understanding your contract

Whether a Heritage Resorts timeshare can be cancelled depends on when and how the contract was sold, the structure of the agreement, and the circumstances surrounding the purchase. Not every contract is affected, and outcomes vary from case to case.

This is why it is important to obtain independent, case-specific guidance before taking any action or relying on general information.

Speak to an independent advisor

If you own a Heritage Resorts timeshare and would like to understand your position more clearly, you can request a confidential review.

To get started, complete the short enquiry form or speak directly with one of our advisors on 0203 9969 724.

Find out how we can help you

Any information you provide will be held safely and securely and will not be passed to any third party without your express permission, in accordance with our Privacy Policy.

Here to Help

For FREE expert advice on how to solve your Timeshare problems and to see whether you may have been mis-sold, please call one of our friendly advisors now on 0203 9969 724 or use the short form above to see your options.

We’ll listen to your concerns, then advise you on your best options for exiting your Timeshare contract and whether you have potential grounds for a mis-selling claim.

Your Stories

Dr Paul T - Heritage Resorts

"Contract signed in Spain but Heritage Resorts International (Matchroom Country Club) registered in Tortola, British Virgin Islands. How can we get out of this contract? Floating week, Deposit paid before signing contract with no cooling off period. No time limit on ownership."

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Mr David H, Hampshire - Heritage Resorts

"There was no cooling off period offered and our request to cancel within 4 days was denied. The contract not notarised and was sold to us in perpetuity."

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Mr David H, Hampshire - Heritage Resorts

"Am with Silverpoint but just wish to cancel. Can you help?"

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Mrs Clare D, Yorkshire - Heritage Resorts, Costa del Sol

"I am writing with regards to a package we were sold, during a holiday in Spain. The idea seemed to suite our needs. However since full payment was made fulfilling our agreement, the company Heritage Resorts have since failed to meet the promises made..."

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Mr Gary H, Lancashire - Heritage Resorts, Floating Weeks

"Originally bought a week, but was then pressured in sales meeting on holiday to add on points."

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Dr Ailsa C, Midlothian - Heritage Resorts

"Query on behalf of elderly parents who are trying to get rid of their timeshare due to failing health."

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